Legal notice

Terms of Service | Sovelin
Last Updated: 2026
These Terms of Service (“Terms”) govern your access to the Sovelin website, all purchases, and services provided by our brand. By browsing our store, placing orders, and using our services, you confirm that you have read, understood, and agreed to abide by the following terms and all official store policies.📜

1. General Terms & User Eligibility ✅

All content, logos, product designs, graphics, and services on the Sovelin store are protected by intellectual property laws. All store activities and transactions are subject to these Terms.
Customers must be 18 years of age or older to place independent orders. Minors can only complete purchases under the supervision and consent of a parent or legal guardian. All orders are limited to legitimate personal use only.

2. Pricing & Tax Policy 💰

All displayed product prices are final and transparent. All Sovelin products are 100% duty-free and tax-free worldwide. No hidden fees, import taxes, or customs charges will be added to your order. The checkout price is the total final cost you need to pay.
  • All orders require full payment at checkout to initiate processing and shipment.
  • We support secure global payment methods to protect every transaction.
  • Sovelin is not responsible for third-party fees, including bank conversion fees and payment platform service fees.
  • We reserve the right to correct pricing errors and cancel fraudulent, abnormal, or duplicate orders.

3. Shipping & Order Processing Rules 🚚

We provide worldwide shipping for most countries and regions globally, following our official Shipping Policy.
  • Order processing time: 1–2 business days after payment confirmation (excluding weekends and public holidays).
  • Standard Shipping: 7–12 business days
  • Express Shipping: 5–8 business days
  • Overall global delivery timeframe: 5–12 business days
All delivery times are estimated. Minor delays may occur due to customs inspection, extreme weather, logistics congestion, or other force majeure factors beyond our control.

4. Cancellation, Returns & Refunds 📦

Unpaid orders can be canceled freely at any time. Paid orders are only eligible for cancellation before shipment dispatch.
We offer after-sales support for damaged, defective, or incorrectly shipped products. All return and refund requests must be submitted within the valid after-sales period. Clearance items and customized products are non-refundable and non-returnable.

5. Intellectual Property Rights ©️

All intellectual property on the Sovelin platform, including brand logos, product images, texts, designs, and webpage layouts, is fully protected by global copyright and trademark laws.
No unauthorized copying, reproduction, modification, or commercial use of our intellectual property is permitted. Any infringement will bear corresponding legal responsibilities.

6. Privacy Protection 🔒

We strictly protect customer personal privacy and data security. All personal information collected during checkout is only used for order processing, shipping arrangement, and after-sales service. We will never sell, rent, or disclose your private data to unauthorized third parties.

7. Limitation of Liability ⚖️

Our store services are provided on an “as is” basis. Sovelin strives to ensure stable operation and reliable product quality, and shall not be liable for indirect losses caused by network failures, third-party logistics errors, user operation errors, or uncontrollable force majeure events.

8. Policy Updates 🔄

Sovelin reserves the right to revise and update these Terms of Service to comply with platform rules and international trade regulations. Updated terms will take effect immediately after publication. Continued use of our store services constitutes acceptance of the latest terms.

9. Customer Support 📩

If you have any questions about orders, shipping, refunds, product issues, or policy clauses, please contact our customer support team. We will respond and resolve your issues promptly.
Store Name: Sovelin